The best decision is an informed decision. We added this question and answer page (FAQ) to help you understand pricing, discounts, features, benefits and other questions a shopper may have prior to committing to using our services. Click the 'minus' symbol to close any answer. Click the 'plus' to see the answer.
What do I get for the advertised monthly price?
That is best answered by explaining our process. Before you enroll, we consult with you to learn about your business and what you want from an online storefront. Once you consent, we send our agreement. You return it signed and remit the initial startup funds. Next, we show you design examples, plus domain name ideas that sound relevant to your business. Hosting is activated and the design work begins. From there, we add your content for 3-5 pages. Finally, you can have up to three email accounts ready to go at 'launch.'
Are there any other expenses besides the monthly fee?
Once you confirm you want us to proceed, we share the agreement that itemizes all services. Upon your final approval, you sign the agreement and submit payment through Paypal. This cost is a combination of a small one-time administrative fee, plus the first month for the hosting and web design rental. We then start setting up the site and implementing your design. Your site should be viewable to the public within seven to nine days. Each month, we automically debit for the hosting and design. In time, additional services can be discussed. An example might be PayPerClick to increase site traffic. Some clients want a new customized logo. Some want SEO. There are dozens of add-on services designed to improve your profits or expand the functionality of your web site. We advise to add these a-la-carte at a later date.
What happens when I need to change text content or add or change emails?
All plans allow ONE change at NO COST per calendar month. Additional changes ordered within the same month incur a $15 fee, paid in advance of the requested work.
Do I own my web site and domain once services start?
Icahn, the governing agency for the entire internet, leases out all domains. No one can take owership. Hence, as a hosting and design service, we rent domains yearly and manage them for our clients. Web design is entirely different and can be sold or leased by the creater. In our case, we develop web design in-house and then lease it out to our clients. Most of the designs start with templates bought directly from talented authors, whereby we augment the design with our concepts, plus your content. Although we are the landlords of your domain and hosting, your content will never be altered without your consent. Should you terminate services with us, the web design content is permanently erased from the servers. This brings us to another benefit of using our services. Most of our sites are built with HTML, which allows your entire design to be transferred to another host. And this benefit is very rare, because 95% of most other web design and hosting providers purposely OMIT that your design is forever stuck on the original host. This is because they used Wordpress or proprietary software that cannot be transferred. Our designs include great flexibility, whereby should you want to BUY the web site design, then publish it somewhere else, your agreement states the transfer of Design and Domain is FREE after 48 months of hosting with our plan. Your agreement also describes costs if you want to take ownership prior to 48 months.
Why do some many other web design companies use Wordpress over HTML?
WordPress is a popular design language and tool that allows for faster building of websites. A majority of overseas developers design web sites in WordPress because of the sheer amount of pre-made plugins, open source support and low cost for development. Many Worpress designs are used over and over, often without the client realizing the look of their published project is common and unremarkable. Worpress has some limitations, whereas HTML is more robust. HTML is also more expensive to develop. The most painful downside of going with a WordPress web site is the design cannot be transferred. In contrast, our HTML/CSS web designs can be transferred and include the best technology for responsive designs and animation. HTML is also more secure than Wordpress.
Can I stop services... what happens if I cancel?
You may cancel any time, for any reason, with ZERO penalty. Regardless, it's rare someone cancels our services due to dissatisfaction. Mostly, it is because their business is closing. Fact: 80% of new businesses fail in their first 5 years. This is yet another reason WHY we set up our services on a monthly pay-as-you-go basis. Cancellation is done in writing by US mail or email. We confirm we got your request, then stop automatic billing. Your site will still resolve until the final day of the month you cancelled.
Can I make money re-selling your sites?
Yes! Refer a friend and after they pay their second month, we will give you a free month. If you want to be an independent reseller, please contact us for an over-the-phone introduction to see if we are a good mutual fit. You must have a proven sales background, a good voice and some skills in marketing. We will NOT market for you.